Shipping Policy – SUFES PERFUME

Thank you for shopping with SUFES PERFUME. We are committed to delivering your order safely and on time.

📦 Order Processing Time

• All orders are processed within 1–2 business days.

• Orders are not processed or shipped on Sundays or public holidays.

• You will receive a confirmation message once your order is shipped.

🚚 Shipping Time

• Standard Delivery: 3–7 business days depending on your location.

• Remote areas may require additional delivery time.

💰 Shipping Charges

• Shipping charges are calculated at checkout.

• Free shipping may be available on selected offers or minimum order value.

📍 Order Tracking

• Once your order is shipped, you will receive a tracking ID via SMS/Email.

• You can track your order using the provided tracking details.

❗ Delivery Delays

While we aim for timely delivery, delays may occur due to:

• High order volumes

• Courier issues

• Weather conditions

• Incorrect shipping address provided by customer

SUFES PERFUME is not responsible for delays caused by courier partners.

📦 Incorrect Address

Please ensure your shipping address is correct. We are not responsible for orders delivered to incorrectly provided addresses.

💔 Damaged Package

If you receive a damaged product:

• Contact us within 24 hours of delivery.

• Share clear photos of the package and product.

We will review and assist you accordingly.